Terms
Welcome to Buy54. Please read these regulations and the privacy policy carefully before taking any action or using the website. The use of the word he, in this document shall refer to both women and men. Please read the terms of use carefully. The conditions detailed in this document (hereinafter "Terms of Use") apply to any user/participant who chooses to use the system services (hereinafter referred to as the "Site or website. " every user declares that they are aware of the terms of use of the website and accept them. The user, and/or any servant or agent who acts on the user’s behalf will not have any claim and/or demand against the website, the owners of the website, the developers of the website, the operators of the website, except for claims related to the violation of the website's obligations according to the Terms of Use. Only the rules published in these terms of use will bind the website, which is owned by Buy54 Technologies Limited towards (“Buy54”) users of the website. Buy54 reserves the right to change the terms of use as and when necessary and, at its sole discretion. This notwithstanding any changes made will apply only on products and/or services purchased after the change has been effected.
- General
1.1 The website provides e-commerce services to users.
1.12 Buy54 is a display and payment integration platform between various online sites and the customer and that buy54 is not responsible for the quality of the products, customer service and/or deliveries, refunds and/or the services of the various store sites. Buy54 will help as much as possible in any case where there is a malfunction but is not responsible for all of the above.
1.2. The website acts as an intermediary between e-commerce websites and payment platforms (hereinafter: "partner websites"), including www.ebay.com, www.paypal.com, www.aliexpress.com and users.
1.3 The website acts as an intermediary between Zambian business owners (hereinafter referred to as "partner sellers") and users.
1.4 Upon signing up/ registering on the website, the user will be requested to consent for the processing of their personal data for the website.
1.5.1 The user may however withdraw their consent at any time by deleting their account held with the website.
1.5.2 Users who purchase and/or use products and/or services of partner websites through the website, in addition to the Terms of Use, are subject to the terms of the partner websites.
1.6 The amount of the purchase as it appears before making the payment on the website is final and includes, among other things, shipping costs as received and a fee that varies from product to product, for the purpose of developing and maintaining the website and the service provided therein.
1.7. Buy54 website is strictly an integration payment system between the buyer and the seller. By making any purchase on the website, the user accepts that when an order is placed through the website, Buy54 website shall actually purchase the product for them from the third parties, including the financial obligations thereto. When the user purchases an item(s) through the website, the user enters into two agreements: namely, 1) an agreement between the user and the partner site regarding the receipt of the product (below are links into the terms of use of the platforms Ebay, AliExpress). 2) an agreement between the user to Buy54 for receiving services and using the website. Unless explicitly stated otherwise the website acts as an intermediary for the user and does not enter into a direct of obligations with the user or the seller regarding the state of products the user purchases through the Buy54 website.
1.8. The user is solely responsible for protecting the confidentiality of the password(s) to the website and/or their personal profile on the website and all that is related to it.
1.9. The user hereby confirms that they have been made aware of disturbances that may occur during the use of the website that are directly relate to the operation of the website and/or related to malfunctions that may be caused by a third party, including, companies that provide internet services, companies that provide information storage services and companies that provide internet infrastructure. The user exempts Buy54 from any liability and/or damage and/or loss and/or payment that will be incurred due to the above.
1.10. Buy54 Technologies Limited has the full right at any time to change and/or discontinue any feature and/or characteristic of the website at its own discretion without any obligation to notify the user of this in any way whatsoever.
1.11. The user hereby confirms being of legal capacity and is of sufficient age according to law to create a legally binding contract. The user must be at least 18 years old in order to be able to use the website.
1.12. In any case where the website administrators suspect that a website user is abusing the options on the website and/or suspect that the user is not acting in good faith and/or is not conducting himself in a proper manner, the website owners may delete the user from the website without any need to provide an alert or notification.
- Information security, change of terms of use and privacy policy
2.1. Following your joining and registration on our website and as long as you give your consent, we may contact you and send you advertisements, including cool deals we have collected, via e-mail, text messages (SMS) or any other means of communication. To revoke your consent and for additional details, please refer to our privacy policy which is part of your consent within the framework of these regulations at the link https://www.buy54.live/privacypolicy/.
2.2. The website’s publications and communication messages that may be sent to the user may contain "cookies " such as "identification cookies" on the user’s browser. For more details about how the website uses cookies, please refer to the cookie policy in the privacy policy.
2.3 Buy54 reserves the right to change and/or remove, add or cancel the Terms of Use of the website, without the need for prior notice and/or the obligation to provide reasons in this regard.
2.4 Further to changes that will be made by Buy54 will apply to all website users upon the date of making the changes.
- Fees and payments
3.1 The prices displayed on the website are based, among other things, on a daily calculation as received from the international trade websites and the information that comes from third parties, and therefore changes on a daily basis (for example, real-time calculation of currency rates and exchange rates).
3.2 Buy54 may include a commission on items purchased through the website and/or when you use the services provided on it, including, but not limited to, distribution into payments, assistance regarding items purchased and delayed in customs, as well as assistance in resolving disputes between the buyer and the seller (hereinafter referred to as: “the service fees”) It should be noted, the service fees may differ from item to item and depend on the types of service and classification of a case.
3.3 Buy54 will be entitled at its sole discretion and without prior notice to change and/or adjust the services provided on the website, including the service fees. By completing the purchase procedure through the website, the user agrees to pay, in addition to payment for the items purchased, service fees charged by Buy54.
3.4 Buy54 reserves its exclusive right to choose to deny and/or refuse, and/or renew, and/or abandon, and/or suspend any of the services provided to users due to compliance and/or in the event of inconsistency with local laws and regulations.
3.5 The service fees of Buy54 that the user assumes may be higher than the costs of the services themselves, and these amounts will be considered profit.
3.6 The final amount that is displayed in the payment area at the time of entering it, already includes everything, including the service fees, and in any case before completing the purchase by selecting "Payment ".
- Rules of conduct for Users
4.1 Buy54 reserves the right to edit and/or change and/or delete user content without the need for notice and/or giving reasons in this regard.
4.2 The user will not use the website in any way that is prohibited by law.
4.3 Buy54, including the website operators, company owners and all other parties involved in the system design, are not responsible for any physical and/or mental damage that may be caused by content uploaded by website users.
4.4 A user will not post or broadcast through the website any material that in any way violates the rights of others, threatens, offends, misleads, insults, defames, repels, invades/violates privacy, is rude, obscene or otherwise objectionable, encourages criminal behaviour, establishes Civil wrongdoing and/or violates in any other way any law and/or law and/or which contains advertising or solicitation in connection with any products or services.
4.5 A user will not use details and/or passwords and/or content of other users in violation of the law.
4.6 The user is prohibited from using code parts and/or algorithms and/or software of any kind for the purpose of collecting information from the website.
4.7 The user must not open an account for someone else without their express consent and/or open an account for a third party group or entity.
4.8 The user must not impersonate a person or entity and/or represent him incorrectly and/or his affiliation with a certain person and/or group.
4.9 A user hereby agrees that some of his personal details will be provided to the partner sites and/or partner sellers as they appear on the website and/or as the user defined them during the use of the website including residential address, phone number to call, email with which the user registered, full name and any other details that will be required to provide website service offers _
4.10 Buy54 does not store credit information on the company's servers and/or by any means that exclusively belongs to Buy54 and does not distribute and/or share these details in any way and in any channel.
- Intellectual property and trademarks.
5.1 Any content and/or service provided through the website is protected under copyright laws, trademarks, and/or through intellectual property rights and other proprietary rights.
5.2 All materials and/or contents and/or systems and/or algorithms of the site are the exclusive property of Buy54 and/or they are used under the express permission of the owners of the rights to which they belong.
5.3 Any copying, distribution, transmission, publication, use or modification in any other way of the website and/or its parts without the express prior written consent of Buy54 is strictly prohibited. Any violation of what is stated in this section may result in a violation of copyrights, rights Trademarks or intellectual property rights, in a way that may subject the user to criminal and/or civil penalties and/or fines according to law.
5.4 Users may not change and/or edit and/or add graphic elements and/or text and/or music and sounds in all their aspects, even in cases where there is an express permission on behalf of Buy54 Technologies Limited to use the contents of a website. All trademarks that appear on the website are the exclusive property of Buy54 Technologies Limited.
5.5 A user shall not publish or upload to the site any material and/or content in all its aspects, which does not have the express permission of the copyright owner of the material and/or content.
5.6 Buy54 Technologies Limited and its operators, managers, employees and partners are not responsible for any violation of intellectual property and/or moral right and/or violation of the use of third-party trademarks by a registered user on the website Buy54.
5.7. Liability for infringement of copyright and/or intellectual property committed by the user does not apply to Buy54 Technologies Limited. Any offense committed by the user on the website Buy54, that offense is under the full and exclusive responsibility of the user.
5.8 " Buy54 " as well as any other trademark that appears on the website containing the word " Buy54 ", whether it is a trademark containing only words/letters or whether it is a designed and/or graphic trademark, is a trademark of Buy54 Technologies Ltd., constitutes part of its ownership. All other trademarks displayed on the site are the property of their legal owners.
- Warranty
6.1 The user knows and understands that any use of the website is at the user's own responsibility and/or risk and/or on his behalf. Buy54 Technologies Limited and its operator, managers, employees and partners do not undertake and do not declare that the site's activity will be normal and/or available and/or regular at all times. Any damage and/or loss that may be caused as a result of a failure in the activity of the website is the responsibility of the user only.
6.2 Buy54 and its operators, managers, employees and partners are not responsible and/or guarantors for improper and/or criminal and/or harmful behaviour of a third party from whom the products and/or services are purchased through the website.
6.3 The products and services (including the price before entering the payment area) on the website are presented in good faith and without prior screening by the company Buy54 Technologies Ltd. Their presentation does not constitute a recommendation and/or expression of opinion on the part of the company regarding the nature of the products and/or services, their features and/or nature.
6.4 The user understands and agrees that he will be solely responsible for checking the laws and regulations of Zambia (including customs regulations) before placing the order through the website. For this purpose, Buy54 offers the user to also check the Zambia Revenue Authority website to confirm any import restrictions, import incentives and all other importation regulations and taxes
6.5 Buy54 and its operators, managers, employees and partners are not responsible for damages and/or losses caused by a user's decision to purchase a product and/or service found on the site Buy54.
6.6 Purchase via website When the user purchases and orders items from the partner websites through the website, the purchases are made in front of the international trading websites and the Buy54 website acts as an interface. In accordance with what has been said, Buy54 Technologies has no responsibility in relation to the ordered items since the website Buy54 There is no involvement in creating a description or presenting the product. If the user has a claim of any kind regarding the items he purchased and/or the delivery of the items, the user agrees that these matters will be resolved with the seller (through and with the assistance of Buy54) and not with Buy54.
6.7 The user agrees to indemnify Buy54 Technologies Limited and its operators, managers, employees and partners against any claim and/or demand, including expenses and attorneys' fees, arising from or related to his activity not according to these terms of use and/or that are unlawfully.
6.8 The user is solely responsible for any interaction with the business and with other users on the site. The end user releases Buy54 Technologies Limited from any claim, demand, liability related to any product and/or service of a business and/or a partner website and/or a partner seller and/or a third party for whom a website provides a service, for any action of the parties that specified, including the failure of a business and/or a partner website and/or a partner seller and/or a third party for whom a website provides a service to act in accordance with any law, as well as the failure of the specified parties to comply with the terms of the transaction, as well as with regard to any interaction, whether online or If not, with any other user .
6.9 Buy54 does not bear responsibility for damages and/or losses caused to products and/or items and/or services on the website Buy54 provides to the buyer by a third party including cases, including but not limited to natural disasters, wars and strikes in the economy.
6.10 Buy54 is not responsible for spelling errors and/or pricing and/or hidden information from the user that originates from content not originally created by Buy54 and its operators.
6.11 Buy54 is not responsible for the payment of taxes, duties, VAT and/or any other levy imposed on the shipment, ordered through the website Buy54, by the local authorities all users shall be solely responsible to make relevant payments as specified above.
6.12 Buy54 is not responsible for the provision of incorrect details by a user at the time of purchase. Any damage and/or mental or moral injustice caused by the provision of incorrect details are the sole responsibility of the user and/or body and/or representative who performs an action on his behalf.
6.13 The user confirms that he has read the "good to know" guide which contains the necessary information regarding the actions to be taken in cases where there is a problem with an order.
- Shipping policy, returning products and cancelling orders
7.1 The user hereby confirms that the policy of returning the products and cancelling orders are subject to the policies and laws of the country in which the seller is located.
7.2. It is not possible to cancel the transaction on the website after placing an order including all partner sites for which the website provides services.
7.3 It is the responsibility of the user to pay shipping fees for an item and/or product that is returned to the seller and/or the business and/or partner of the website.
7.4 The Buy54 shall bear no responsibility regarding the truth and accuracy of the use of materials on the website.
7.5 If there is a delay in the arrival date of the order(s) at the address provided at the time of purchase, the User must notify Buy54, which operates the website, in a written message about the delay of the order(s). The delay must be notified no later than 40 days from the date of placing the order(s) if the order was made from the eBay website, and if the order was made from the Ali Express website, a written notification of the delay of the order will arrive from the customer no later than 10 days after the latest arrival time of the product has arrived (Buy54 will open a contact in defence the buyer of the international site if the order has not been received by this time). In the event that a damaged/different product than described is received, it is the customer's responsibility to inform the website staff of this close to the date of receipt of the product. Any damage that is reported 3 days or more after receiving the product will be considered as damage caused by the buyer. In the event of receiving the notification according to the conditions specified in the current section, Buy54 will open a case (hereinafter: "Case") against the seller according to the terms of the buyer protection of that partner website from which the product(s) were purchased. To Buy54 there is no responsibility regarding the return of the funds and/or items and/or a final decision regarding the buyer's compensation. Buy54 will act according to the decision of that partner site in front of which the procedure is conducted.
7.6. The delivery of the product is carried out in accordance with the policy of the platform from which the product is ordered and under its responsibility. The delivery time varies from product to product depending on the platform or the specific seller of the product and appears in the product details on the website.
7.7 In some cases, products purchased on eBay, Allegro or other international trading sites on the website are not sent directly to Zambia, but go through a third-party warehouse in the USA, Europe or Asia before being transferred to Zambia, and the shipping price shown on the website may not be final. In case of additional costs, the user may request the cancellation of the order and receive a full credit for the cancelled product. In the event of a problem with items that are not sent directly to Zambia, it is not possible to contact buyer protection.
7.8 In any inquiry regarding a defective product/a product received that is different from what was described, the website may ask the buyer to send the product back to the seller in exchange for a full refund, with the shipping cost being at the buyer's expense only. In any case of returning a product to the seller, the shipping cost will be at the buyer's expense, according to the policy of the partner sites.
7.9. Shipping to Zambia is the default when ordering through the website. All products ordered through us are sent to Zambia only.
7.10 After receiving approval to receive a refund from the partner websites for the purchase of item(s), Buy54 will transfer the amount received (according to the same or another currency rate) to the user's account on the website, and the user will be allowed to use the amount received for future uses on the website Buy54.
7.11 In order to make a refund and transfer it to the user's credit card account, the user must go to the balance page and click on the balance credit button. For the avoidance of doubt, a refund will only be given to the user who made the purchase of the items).
7.12. Buy54 does not directly or indirectly bear any responsibility for the refund and/or the amount of the refund received from the partner sites in any case, including refusal, cancellation, follow-up, additional expenses, default, etc.
7.13 Crediting and transfer of the amount to the user's card will be approximately between 10 and 14 days, from the day on which the instruction to transfer the refund was received.
7.14 "Bitcoin" and "Cashback" can be redeemed on the website as a means of payment, in the case of a refund after payment using "Bitcoin" and/or "Cashback", it will be possible to use the received refund exclusively on the website Buy54 and the amount will be transferred back to "bitcoin" and/or "cashback ".
7.15 Virtual and digital products, including software, cards, domain names, digital trading cards, and online games, on some e-commerce sites, are subject to restrictions or are not authorized for sale, and generally cannot be returned and the amount paid refunded. The purchase of virtual and digital products is the user's responsibility, and Buy54 is not responsible in any way for the user's decision to purchase these items.
7.16 It is the customer's responsibility to verify the conditions of return and credit at the time of purchase that appear as conditions on the product page.
- Contact methods with Buy54
8.1 Buy54 may contact registered users and offer them opinions, suggestions, discussions, responses, messages and any other way of communicating with the user through chat boxes, forums, discussion groups, blogs, or any type of communication available in connection with Website
8.2 Buy54 may include a chat service on the website in order to give users another way to contact customer service on the website. Buy54 Technologies is entitled to review and keep records of all communications through the chat service (or any other means of communication).
8.3 The chat services on the site Buy54 or communication by any other means of communication designed to support users and their orientation on the site are provided for the purpose of supporting the user and as an aid to orientation on the site, without responsibility for a result of any kind, which occurred during use or based on information or advice provided through the chat services on the site Buy54 and through any other means of communication.
- Service policy
9.1 The service is available for a fee. The payment amount is determined by the sole discretion of Buy54 and will be presented to the buyer when placing the order.
9.2 The service only applies to products ordered together with "Customs Shield" only. Products purchased after that without the addition of "customs protection" in the order, will not be entitled to the benefits of "customs protection ".
9.3 The company will bear the direct and reasonable expenses related to the release of the package by the buyer upon presentation of receipts from the authorities and entities that participated in the release procedure. Buy54 will not pay, and is not responsible for all expenses and/or payments as a result of fines imposed on the buyer and/or expenses related to procedures against the customs authorities, including all legal expenses, court fees, payments to any authority other than the tax authority, customs (including the Standards Institute, the Ministry of Communications, etc.), appeal procedures, etc.
9.4 Buy54 will not bear any losses and/or damages caused to the buyer as a result of the release of the package indirectly, including but not limited to expenses: fuel, public transportation, losses caused due to the delay of the package while waiting for its release from the authorities.
9.5 Buy54 does not perform and/or operate the procedures and/or steps for the release of the package from authorities related to the process of releasing the package or its parts. These procedures are the sole responsibility of the customer.
9.6 Buy54 and its operators, managers, employees and partners are not responsible and/or guarantors for any damage caused to the package and/or product during the release procedure of the package and/or product from the appropriate authorities.
9.7 Customs Shield does not cover costs related to package loss and/or defects. If a package is lost and/or damaged before it has been sent and/or during the shipping procedure, the Buy54 company will not bear the expenses.
9.8 The customs rates that change from time to time appear on the website of the Tax Authority, Zambia Revenue Authority at the following link: https://www.zra.org.zm/. In spite of the aforementioned, the user is solely responsible for the viability of operating the Customs Shield service and Buy54 does not bear responsibility for the viability of using the "Customs Shield " service.
- Limiting the account balance period
10.1 Buy54 reserves the right to limit the period of the balance up to 18 months in which the user is required to use the balance in his account. The Buy54 site will notify the user in advance of the expiration of the balance in his account, and of the steps required to extend the period of the balance in the user's account which will not last more than five (5) years from the date of receipt of the balance.
10.2 The user can view the balance of his account(s) by clicking on the balance button after logging into his account on the website.
- Termination of website terms of use
11.1 The user may terminate the terms of use here at any time by contacting customer service on the website at {'[email protected]'} (Opt-Out) for the purpose of terminating this agreement. After receiving the user's notification of the termination of the terms of use, Buy54 will send the user a confirming message and you will be entitled to close the user's account within 30 days from the date of the confirming message.
11.2 In the event of a violation of these terms and conditions, Buy54 will be entitled, at its sole discretion and without prior notice, to terminate this agreement, including the user's entry to the website, to cancel the user's orders on the website, or without prejudice to Buy54's right to compensation for the violation, to demand any remedy or other remedy that will satisfy Buy54 according to this agreement or according to any law. Buy54 is entitled to disclose user information according to the law.
11.3. Buy54 will not be required to provide services according to this agreement (which includes refund assistance services) to the user, after the termination of the terms of use or their cancellation, after violating the terms of these regulations.
General Note – The user knows that buy54 is a display and payment integration platform between various online sites and the customer and that buy54 is not responsible for the quality of the products, customer service and/or deliveries, refunds and/or the services of the various store sites. Buy54 will help as much as possible in any case where there is a malfunction but is not responsible for all of the above.